We're field experts in email and take deliverability seriously. Our technology is designed to help you achieve optimum inbox placement.
Comprehensive prospect vetting
Every prospective dotdigital client goes through a variety of checks to make sure they’ll fit with our existing users’ sparkling reputation.
IP ramp-up and warming strategies
To get you off on the right foot, we can create tailored ramp-up plans for all new clients. This ensures that your mail streams are properly introduced to the mail receivers and helps you hit the inbox reliably.
Abuse monitoring and proactive de-listing
To preserve your sending reputation, we operate a zero-tolerance policy on spam practice. All of our deliverability consultants receive texts in real-time so that any emergencies can be mitigated in the moment.
The world of data-driven tech is based on trust, so we work hard to foster mutual respect with multiple escalation partners such as the Direct Marketing Association (DMA). We’re also involved in industry business continuance planning (BCP), allowing us to action your needs more effectively.
Compliance, privacy and data protection
Be it brand new regulations or legal business as usual, we make it our business to stay ahead of the curve, so you can focus on creating a brilliant email strategy.
Find out more about dotdigital's commitment to ensure our customers' data is safe, protected, and secure.
The people behind the platform
- Speedy onboarding so you hit the ground running
- Training workshops and sessions to suit every business
- Creative design services that are made to measure
- Campaign management and automation enhancement
- Dedicated account management for your business growth
- 24/5 support from Engagement Cloud's technical masters
- Custom technical solutions for bespoke integrations
- Professional consultancy from customer engagement experts