Integration

Dotdigital x Trustpilot

Capture more high-quality reviews through personalized marketing and leverage them as social proof to build trust and drive customer loyalty.

CAPTURE HIGH QUALITY REVIEWS

Send personalized Trustpilot review invites via email and SMS

Create and send fully customized Trustpilot product and service review requests at relevant points in the customer journey using email and SMS. Then witness your efforts result in more high-quality reviews.

SEGMENT & PERSONALIZE

Transform reviews into powerful customer journeys

Sync Trustpilot product review data to your Dotdigital contacts and use this to create segments. Automatically enroll reviewers in targeted email campaigns or customer loyalty programs based on their review score, keeping them engaged beyond the point of purchase with the right message at the right time.

BUILD TRUST

Drive engagement using social proof

Use Dotdigital’s email builder to drag and drop Trustpilot reviews into email campaigns, forms, and landing pages. Increase credibility, build trust, and inspire conversions by highlighting positive feedback from satisfied customers.

Take your customer loyalty to the next level