Watch video

A conversation on customer loyalty with Dotdigital and Yotpo

Join our conversation with Yotpo to learn tactics on how to keep your customers loyal

One of the key findings across all sectors is customer loyalty isn’t being rewarded

Without a clear idea of what subscribers want out of the relationship, it’s nearly impossible to deliver memorable experiences. As a result, shoppers have no reason to remain loyal. With 80% of brands still without loyalty programs, it’s easy to see the potential loss in revenue.

Watch our bitesized webinar with Head of Strategy & Insight, Gavin Laugenie from Dotdigital and Digital Marketing Manager, Thais Bragheroli, who provided expert commentary in our Global Hitting the Mark ecommerce report 2020, on the value of customer loyalty.

Listen to this webinar and learn:

The benefits of loyalty programs
How to retain your existing customers
What types of loyalty programs work best
Why it’s important to surprise and delight your customers
How to join up the online and offline experience

First name(Required)

Last name(Required)

Business email(Required)

Company name(Required)

Country(Required)

Phone

This field is for validation purposes and should be left unchanged.

We’ll use the email address that you provide us to send you the resource you requested. Your personal details will always be treated with care in accordance with our Privacy Policy.

Dotdigital may contact you further & send you additional content where we have a legitimate interest to do so, which you will be able to unsubscribe from at any time.
Please note that we gather data around email opens & clicks using standard technologies including clear gifs to help us monitor and improve our emails communications.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Instant platform demo

See why Dotdigital is the ultimate platform for designing unforgettable CX

Watch a platform tour