Top five content trends for 2025
The world of content marketing is changing faster than ever. Are you keeping up? In this post, we explore the top five content trends that will define 2025, providing you with the insights you need to connect with customers on a deeper level, drive engagement, and achieve your marketing goals.
1. Personalized experiences
Today’s audience expects a personalized experience, and brands that fail to deliver will be left behind. This isn’t just a nice-to-have; it’s a fundamental expectation driving purchasing decisions. The projected impact is significant: personalized content is forecast to boost ecommerce sales by a staggering 40% by 2028. This underscores the crucial role of personalization in driving revenue growth.
Personalization at scale means using data, machine learning, and sophisticated targeting to create content that resonates with each individual on a personal level. It’s about understanding your audience’s needs, preferences, and behaviors, and then tailoring your content to meet those specific demands. This goes beyond simply inserting a name into an email; it’s about creating dynamic, interactive experiences that feel custom-made.
Here’s how personalization is improving customer experiences:
Product recommendations
Imagine product suggestions so relevant they feel like they were hand-picked just for you. AI-powered systems analyze a wealth of data, including browsing history, purchase patterns, real-time interactions, and even contextual information like current trends, weather in the customer’s location, and social media activity, to provide incredibly precise product recommendations.
For instance, a clothing retailer might recommend items not only based on your previous purchases but also by considering current fashion trends, the weather in your area, and even products you’ve shown interest in on social media.
Dynamic content experiences
Websites and apps are becoming increasingly adaptive, responding in real-time to each visitor’s unique profile. The content, layout, and even calls to action change dynamically based on user demographics, previous interactions, and the current context. A returning customer might see personalized promotions and product suggestions, while a first-time visitor is presented with content aimed at educating them and establishing trust.
Personalized email marketing
Email campaigns have evolved beyond simple segmentation. Dotdigital’s Winston AI can analyze large amounts of data to create highly personalized email content, including subject lines, body text, and special offers. This approach maximizes open rates and click-through rates. Imagine receiving an email triggered by a specific action you took on a website, offering a discount on a product you were considering.
Interactive content
Interactive tools like quizzes, polls, and assessments gather valuable insights into user preferences, enabling the creation of even more personalized experiences. A financial services company, for example, could offer a personalized retirement planning tool that takes into account a user’s age, income, risk tolerance, and financial goals.
Chatbots and AI assistants
These tools provide personalized customer support and guidance, answering questions and offering tailored recommendations based on individual needs. Imagine a chatbot on a travel website helping you plan a trip, offering personalized recommendations for flights, hotels, and activities based on your budget and interests.
The key to a successful personalization strategy is the responsible use of data. Our recent Hitting the Mark report found that only 40% of brands have a preference center, which represents a significant missed opportunity.
A strong personalization strategy relies heavily on a well-designed preference center. Preference centers help users specify their preferences across various areas, including their favorite communication channel, desired messaging frequency, and specific interests.
2. The rise in employee-generated content (EGC)
Let’s be honest, we all know user-generated content (UGC) is a big deal. People trust authenticity, and a huge 79% of us say that UGC sways our buying decisions. Customers want to see real experiences from real people, not just polished ads.
But this year, we’re taking things a step further with employee-generated content (EGC). Think about it: instead of just your customers sharing their experiences, you can use your own team as storytellers and content creators. That’s a powerful way to connect with your audience on a whole new level.
And guess what? The stats back it up. A massive 93% of marketers believe UGC (including EGC) is more trustworthy than anything a brand creates itself. In a world that’s hungry for authenticity, EGC makes your brand feel human, relatable, and real.
Take a look at brands like Refy, Sheerluxe, and Mejuri. The brands are nailing EGC by using platforms like TikTok to showcase a more spontaneous and authentic side. From office outfit checks to “get to know the team” videos, the brands are offering a behind-the-scenes glimpse into the people who make the magic happen. Often, the content has nothing to do with the actual product, and that’s the point. It’s about building genuine connections and showing the human side of the brand.
Now, if you’re in the B2B space, LinkedIn is the place for EGC to shine. It’s not just about posting job openings or sharing company news anymore. With over 800 million users (and growing), LinkedIn offers a massive audience of professionals hungry for authentic insights. Think about it: your employees are experts in their fields.
Encourage them to share their perspectives on industry trends, discuss challenges and solutions, or even offer quick tips and tricks related to your product or service. For example, a sales team member could share a short video on how they use your software to solve a common client problem. This type of authentic, helpful content builds credibility, strengthens your brand’s reputation, and positions your employees as thought leaders.
Bottom line? EGC isn’t just a trend; it’s a must-have. People want to hear from the people behind the brand. And who better to share those authentic stories than your own team? By giving your employees a platform to share their unique perspectives and experiences, you’re tapping into a goldmine of engaging, trustworthy content that truly resonates.
3. Combining human and AI-generated content
Let’s face it: content creation can be challenging. However, what if you could boost your content production by combining the best of both worlds? This is becoming a reality with the rise of AI-powered content creation. AI tools can produce content up to ten times faster than humans, helping you save valuable time. 42% of businesses are already using AI to cut costs. Imagine what you could achieve with that extra time and budget.
An impressive 69% of marketers are already using AI to help them create content, and an even more impressive 72% report seeing better results. This isn’t just about saving time; it’s about creating higher-performing content that resonates with your audience.
By using AI, you can focus on crafting high-quality content that provides value to customers while also meeting Google’s E-E-A-T quality rating criteria. This helps improve search rankings and increases the chances of appearing in essential AI-generated summaries.
The future of content creation isn’t about choosing between humans or AI; it’s about using the capabilities of both. AI can take care of the heavy lifting by providing a foundation of high-quality, on-brand content at scale.
Then, you can add a creative touch: emotion, insight, and the unique perspectives that only humans can provide. This collaboration results in captivating content that leaves a lasting impression on your audience. It’s not a competition between humans and AI; it’s a partnership that creates content greater than the sum of its parts.
4. The importance of video content
An impressive 92% of internet users watch videos online every week. This isn’t just a statistic; it’s a transformation in how we consume content. People are no longer just scrolling; they are actively watching, engaging, and connecting through video on a massive scale.
What’s even more striking is that 84% of marketers believe video content is essential to their marketing strategies. Why is that? Because video has a unique ability to tell stories, evoke emotions, and forge genuine connections with audiences in ways that text and images cannot.
The financial benefits are significant as well. Brands incorporating video content experience almost 50% more growth. It’s evident that video content not only enhances engagement, but also significantly improves conversion rates.
But it’s not just about the numbers. Video is the key to cutting through the noise and building deep connections with your audience. Whether through short-form social media videos, immersive virtual experiences, or captivating long-form storytelling, video presents limitless opportunities for creativity and engagement.
Consider platforms like TikTok, YouTube Shorts, and Instagram Reels. These are not merely social media channels; they are storytelling platforms where brands can showcase authenticity, creativity, and truly connect with their audience. A 30-second video can achieve what a thousand-word blog post cannot: it can create an immediate, emotional connection.
Looking to the future, 44% of marketers are incorporating AI into their content production. This powerful combination promises to revolutionize content creation by increasing both efficiency and creative potential, paving the way for personalized and highly engaging video experiences.
Video content embodies authenticity, creativity, and human connection. It’s less about hard-selling and more about crafting resonant, inspiring stories that captivate and genuinely engage your audience.
5. Sustainable and ethical content
Today’s shoppers are not just buying products; they’re investing in values. As environmental and social consciousness grows, your content must reflect a genuine commitment to sustainability and ethical practices.
It’s no longer enough to simply say you care; you must demonstrate it through your actions and your content. Whether it’s showcasing your brand’s eco-friendly initiatives, amplifying the stories of your diverse team, or advocating for important social causes, your content must authentically reflect a dedication to making a positive impact.
Customers are increasingly demanding transparency and ethical behavior from the brands they support. 66% of shoppers are now looking for eco-friendly brands. This powerful trend is driving brands to create content that goes beyond mere marketing and truly highlights their sustainability efforts and ethical practices. It’s about building trust and demonstrating accountability.
Here’s how to effectively integrate sustainability and ethical considerations into your content strategy:
Show, don’t just tell
Instead of simply stating your commitment to sustainability, showcase concrete examples of your initiatives. Share stories about your eco-friendly manufacturing processes, highlight your use of recycled materials, or detail your efforts to reduce your carbon footprint. Visual content, like videos and infographics, can be particularly impactful in showing your commitment.
Amplify diverse voices
Highlight the stories of your diverse team members. Share their perspectives, experiences, and contributions to your company. This not only demonstrates your commitment to diversity and inclusion but also humanizes your brand and makes it more relatable.
Support relevant causes
Advocate for causes that align with your brand values and resonate with your target audience. Partner with non-profit organizations, participate in community initiatives, and create content that raises awareness about important social and environmental issues. However, ensure that your support is genuine and not just a marketing ploy. Consumers can easily spot “greenwashing” or performative activism.
Be transparent and authentic
Transparency is key to building trust. Be open and honest about your sustainability challenges and the steps you’re taking to address them. Admit when you’re not perfect and be transparent about your supply chain and manufacturing processes. Authenticity is paramount.
Engage in meaningful conversations
Don’t just broadcast your message; engage in conversations with your audience. Ask for feedback, answer questions, and address concerns about your sustainability and ethical practices. This two-way communication builds stronger relationships with your audience.
Refine your content strategy for a successful 2025
As we look to the rest of 2025, it’s clear that the content marketing landscape is evolving at a rapid pace, becoming more dynamic and sophisticated. The five trends we’ve discussed highlight a significant shift in how brands create and distribute content. By keeping up with these trends and adapting your strategies, you can stay ahead of the curve, connect more deeply with your audience, and drive meaningful engagement.
