Communication APIs
for technical teams

Build omnichannel capability into your business and automate your messaging.

Powerful communication APIs and software

  • Enterprise grade, high-speed programmable platform
  • Secure multi-cloud architecture for real-time global communications
  • Connect your CRM, website, and back office systems 
  • Automate communications across multiple channels
  • Use APIs to easily and securely access all your communication data 
  • Schedule data imports and exports, and automate tasks via API
  • APIs available for your tech teams in both REST and SOAP languages
  • Sample code, SDKs, and tutorials make every integration a breeze

How Engagement Cloud helps technical teams

Build or integrate our platform into your existing business systems

Connect with business systems

Massively reduce your technical debt

Omnichannel messaging API

On-hand technical assistance

Omnichannel integration for technical teams

Communicate across multiple channels though APIs

Multi-touchpoint messaging

Empower your technical teams to build cross-channel communications.

  • We manage the channels, you focus on your product
  • Send multichannel messages in real time, anywhere in the world
  • Prioritize and automate fall back channels to maximize message delivery
  • Harness channels as soon as they become available

Real-time messaging at scale

Integrate communications into existing products via programmable APIs.

  • Build on multi-cloud architecture for ultimate resilience and infinite scalability
  • Single integration for more efficient development
  • Diverse SDKs for in-app chat and push notifications
  • Unify multichannel messages into a single conversation thread

Powerful APIs for omnichannel

Send custom content to different channels, globally.

  • Store customer information and messaging interactions in a single profile
  • Use automated routing to prioritize channels and improve engagement
  • Granular permissions enable you to have complete control of system interaction
  • Integrate 2FA authentication, passcodes, and phone number validation

Making every project a success

We give technical teams the confidence boost to innovate.

  • SDK kits make the development of your omnichannel communications easy
  • Quick-start guides written for developers, by developers
  • Experienced integration experts on hand to ensure your project's success
  • Email, chat, slack, and telephone support available 24/5

Loved by technical teams around the globe

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The 2019 dotdigital Summit took place at Tobacco Dock, London on Wednesday 20th March. 

Over 1,500 marketers were in attendance to see talks from the likes of Tim Harford OBE, Karina Hollekim, Chloe Thomas, Richard Shotton, and the closing celebrity keynote, Nile Rodgers. 

For those of you who were there, and for those of you who weren't, we've put some of the highlights together in the dotdigital Summit 2019 Roundup. 

Get the Roundup

The dotties are dotdigtial's Marketing Awards exclusively for our clients and partners. The dotties 2018 celebrated digital marketing excellence with an exclusive awards evening hosted by comedian Rob Beckett at the Troxy in London.

To get a taste of the night and see the winning creative, watch the highlights video.

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See a 3 minute video showcasing Engagement Cloud's intelligent features

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Discover the data-driven features that will empower your teams to engage customers at scale.