Marketing automation
Do more with less using powerful omnichannel marketing automation tools
Create unique customer journeys with ease
Let our omnichannel automation tools do the work while you focus on bigger goals
Time-saving
One person can do the work of five using intuitive automations to free up your team to focus on your strategic goals.
Ease of use
With free program templates to help get you going, getting started with marketing automation couldn't be simpler.
Boost your ROI
Create data-driven automations for smoother customer journeys which convert quicker and more often.
Drive engagements
Automate customer lifecycle and nurture leads more effectively by automating key stages of the customer journey.
Omnichannel automation
Connect with customers on the channels they want by adding SMS, chat, and more to your email automation programs.
Improve retention
Enroll RFM personas onto tailored automation programs to take every customer on a tailored, unique journey.
Grow faster with time-saving marketing automation
Save time and work more efficiently using intelligent automation tools
Empower your team to work more efficiently with dotdigital Engagement Cloud’s marketing automation tools. Automate key customer touchpoints with welcome, event, and re-engagement programs using our 30+ ready-to-go automation templates.
This will give your team the breathing space you need to focus on achieving your strategic goals. Even creating your own automation programs is quick and easy using our drag-and-drop program builder.
Design automated workflows in minutes
Map out every stage of the customer journey with dotdigital Engagement Cloud
Create your ideal customer experience with intelligent workflows built in our automation program builder.
With automated lifecycle marketing, you can plan every stage of the customer journey. From welcome programs to automated lead nurturing and re-engagement campaigns, these timely programs help build long-term relationships with your customers.
With our multi-decision nodes allow you to minimize the number of steps in every journey. This is particularly useful when sending email campaigns in multiple languages. Plus, logic branching in programs allows you to create unique paths based on customer actions and split-testing automations mean you can constantly optimize journeys.
Trigger campaigns through powerful integrations
Connect dotdigital with ecommerce and CRM platforms
Connecting dotdigital Engagement Cloud to your online store or CRM means you can set-up smart triggers for real-time messaging.
By tracking web-based actions, you can use visitors’ actions to trigger transactional marketing automations, such as abandoned cart and abandoned browse programs or post-purchase review requests.
Integrating systems also ensures you’re bringing in the right customers, and identifying the hottest prospects to focus on sales that’ll generate the most revenue.
Optimize and adapt with automation reporting
Enhance program performance by tracking contacts and clicks in every campaign
Extend reach with omnichannel automations
Reach customers on every channel using omnichannel marketing automation
Easily add new channels to your automation programs to nurture and optimize every engagement. SMS is the perfect supplementary channel for a post-purchase campaign.
Ask engaged shoppers for feedback on a channel that guarantees responses. Alternatively, combine your re-engagement program with your social media marketing and omnichannel retargeting.
Auto-funnel unresponsive email subscribers into your retargeting ads campaign on Instagram and Facebook. By adopting omnichannel marketing automation, you can reach your audience everywhere throughout the entire customer journey.
Watch a demo of dotdigital’s marketing automation tools
See a 3-minute video showcasing Engagement Cloud’s intelligent features
