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5 marketing trends defining customer experience in 2022

Hitting the Mark is back for another year and we've identified five key marketing trends that will change the way marketers think about customer experience.

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  1. Email marketing

    5 ways email and social can help each other out

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  2. Image of colored rings on dark background
    Customer data

    Develop a digital advantage with data-driven insights

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  3. Woman with a camera on a tripod
    Marketing skills

    How are brands using TikTok in their marketing?

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  4. Person looking at graphs
    Customer data

    How can you gauge your customers’ interest?

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  5. Mexican fiesta and Cinco de Mayo party concept with calendar set on May 5th, jalapeno pepper necklace, maracas, cactus and traditional rug covered in sombrero shaped confetti on yellow background stock photo
    Customer engagement

    How to add cultural events to your marketing calendar

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  6. Businessman holding investment finance chart stock market business and exchange financial growth graph virtual technology economy digital analysis on success background with marketing data diagram
    Email marketing

    Email marketing for finance

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  7. crowd of fans having fun at a sport event
    Customer engagement

    Sports marketing strategies: how to keep fans engaged all year round?

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  8. Illustration of sunflowers with text 'happy earth day'
    Dotdigital life

    Earth Day at Dotdigital

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  9. Automation

    What to include in your welcome program

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  10. People celebrating with trophy
    Awards

    Retail Fest Australia wrap-up

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  11. What is marketing automation? Featured Image
    Automation

    What is marketing automation?

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  12. net zero spelled out on scrabble tiles in front of lgreen eaves
    Sustainability

    Net-zero by 2030

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  13. Apple Mail Privacy
    Customer data

    A 6-month retrospect – How have we dealt with Apple’s Mail Privacy protection changes?

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  14. CEO junk email deliverability
    Deliverability

    My CEO received our email to their junk folder – help!

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  15. Person leaving a review
    Customer engagement

    Customer experience: how important is it?

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  16. Woman sitting at table using SMS on smartphone
    Security & privacy

    Dotdigital’s strategy towards protecting its clients from falling victim to the rising SMS scams in Singapore

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  17. A quick guide to customer journey mapping Featured Image
    Industry trends

    A quick guide to customer journey mapping

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  18. white pencils with one pink pencil taller than the rest
    Customer engagement

    How to make your emails stand out from the crowd

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  19. 5 marketing trends defining customer experience in 2022 Featured Image
    Cross-channel marketing

    5 marketing trends defining customer experience in 2022

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  20. Dotdigital | The ultimate email campaign checklist blog
    Email marketing

    The ultimate email campaign checklist

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  21. 6 best practices for the perfect email design Featured Image
    Email marketing

    6 best practices for the perfect email design

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