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5 marketing trends defining customer experience in 2022

Hitting the Mark is back for another year and we've identified five key marketing trends that will change the way marketers think about customer experience.

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  1. Person looking at graphs
    Customer data

    How can you gauge your customers’ interest?

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  2. Mexican fiesta and Cinco de Mayo party concept with calendar set on May 5th, jalapeno pepper necklace, maracas, cactus and traditional rug covered in sombrero shaped confetti on yellow background stock photo
    Customer engagement

    How to add cultural events to your marketing calendar

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  3. crowd of fans having fun at a sport event
    Customer engagement

    Sports marketing strategies: how to keep fans engaged all year round?

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  4. Person leaving a review
    Customer engagement

    Customer experience: how important is it?

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  5. white pencils with one pink pencil taller than the rest
    Customer engagement

    How to make your emails stand out from the crowd

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  6. 5 marketing trends defining customer experience in 2022 Featured Image
    Cross-channel marketing

    5 marketing trends defining customer experience in 2022

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  7. Why cross-channel marketing matters Featured Image
    Cross-channel marketing

    Why cross-channel marketing matters

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  8. How to improve customer engagement Featured Image
    Customer engagement

    How to improve customer engagement

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  9. Adobe blog
    Customer engagement

    The changing shape of Adobe Commerce

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  10. 4 ways to drive Black Friday customers to shop again over the holidays Featured Image
    Customer engagement

    4 ways to drive Black Friday customers to shop again over the holidays

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  11. How to reduce barriers to purchase Featured Image
    Customer engagement

    How to reduce barriers to purchase

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  12. Understanding the customer journey Featured Image
    Automation

    Understanding the customer journey

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  13. It’s time to get to know your customers Featured Image
    Customer engagement

    It’s time to get to know your customers

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  14. How to create interactive customer experiences Featured Image
    Customer engagement

    How to create interactive customer experiences

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  15. What is the perfect ecommerce customer journey? Featured Image
    Automation

    What is the perfect ecommerce customer journey?

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  16. How to improve key customer touchpoints Featured Image
    Customer engagement

    How to improve key customer touchpoints

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  17. 3 B2B marketing strategies proven to drive revenue Featured Image
    Customer engagement

    3 B2B marketing strategies proven to drive revenue

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  18. 5 rules to make your emails ‘shareable’ Featured Image
    Customer engagement

    5 rules to make your emails ‘shareable’

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  19. Understanding the B2B ecommerce journey – and how to bring in more customers Featured Image
    Customer engagement

    Understanding the B2B ecommerce journey – and how to bring in more customers

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  20. What is customer engagement and why is it important? Featured Image
    Customer engagement

    What is customer engagement and why is it important?

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  21. 6 ways to make your CTA stand out Featured Image
    Customer engagement

    6 ways to make your CTA stand out

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