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5 marketing trends defining customer experience in 2022

Hitting the Mark is back for another year and we've identified five key marketing trends that will change the way marketers think about customer experience.

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    Automation

    How Miss Amara used its abandoned cart program to drive revenue

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    7 email marketing components to test

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    Black Friday 2020: Need to know stats

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    How the back office can positively impact your marketing campaigns

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    Email marketing

    How to build your brands with popups

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    5 rules to make your emails ‘shareable’

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    Email marketing

    Email marketing: 100 terms you need to know

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    Customer engagement

    Understanding the B2B ecommerce journey – and how to bring in more customers

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    Automation

    How Lyre’s boosted conversions by 53% with Dotdigital

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    Customer engagement

    What is customer engagement and why is it important?

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  15. Lifting the lid on AI: What affinity scores mean for marketers Featured Image
    Artificial Intelligence

    Lifting the lid on AI: What affinity scores mean for marketers

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  16. 5 simple tips for a winning Black Friday campaign Featured Image
    Email marketing

    5 simple tips for a winning Black Friday campaign

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    Email marketing

    Why now is the time for interactive email

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  18. 6 ways to change your email content Featured Image
    Marketing skills

    6 ways to change your email content

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    Deliverability

    Customers should be ready for at least a 100% more bot link checks than last year

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    Email marketing

    Five data points to help form your holiday marketing strategy

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    Awards

    Glittering examples of marketing excellence: dotties winners revealed

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