dotdigital customer
success stories

Whatever the challenge, our platform and industry experts help brands become successful. Take a look for yourself.


dotdigital supports retailers with smart, revenue-driving marketing activities

If you want to make more orders and create lasting customer loyalty, look no further than dotdigital’s Engagement Cloud. Pick from a long list of automation programs, from abandoned browse to post-purchase and loyalty, that drive customer action at the right time. Dive into examples from our customers in retail.

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  • St. Frock records exponential growth in email revenue with dotdigital

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  • Ethical, eco, organic and vegan products retailer drives sustainable choices

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  • Redefining customer engagement with automated loyalty campaigns

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dotdigital enables travel marketers to sell unmissable holidays and journeys of a lifetime

Travel brands use dotdigital’s Engagement Cloud to automate all the important pre- and post-trip messages to prospective and recent holidaymakers. They know who’s hungry for an adventure and target them with the right destination or itinerary on a channel that drives them to act. Explore these how these brands use dotdigital.

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  • Copa Airlines streamlines marketing automation to boost revenue by 14%

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  • Boosts conversions using Facebook Audiences in automation programs

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  • Two-way SMS helps gather post-flight feedback on customer satisfaction

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Sports & Fitness

dotdigital arms sports brands with tools to engage die-hard fans and fitness fanatics

Our customers engage their fans both inside and outside the venue with dotdigital’s Engagement Cloud.  For maximum returns, they tailor programs to their customer’s lifecycle, preferences, and behaviors. See how they create inspiring journeys that get supporters and members involved in the action.

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  • Southampton FC's impressive creative campaign generates £16,000 in sales

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  • Le Col’s Black Friday campaign drives 398% more email revenue

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  • Tackling member engagement with easy-to-use email marketing tools

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Higher Education

dotdigital helps educational institutions inspire learning and achievement

With dotdigital Engagement Cloud’s personalization and automation features our customers build meaningful conversations with their student audience. Whether email, SMS, social, or live chat, institutions can engage prospective students at the right time and on their favorite channel. Check out what our higher education customers have done.

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  • Harnesses the power of automation to re-engage dormant contacts

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  • Using triggered messaging to deliver tailored experiences and drive ROI

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Arts & Leisure

dotdigital empowers culture-driven brands to cultivate personal creative journeys at scale

Our customers use dotdigital’s Engagement Cloud to connect with art and culture enthusiasts one on one. Whether selling paint or exhibition tickets or contemporary ceramics, dotdigital drives conversions with abandoned cart emails, dynamic content, and much more. See how these brands have used dotdigital.

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How financial services use dotdigital to put marketing automation into action

Our financial service customers use dotdigital’s Engagement Cloud to provide their existing customers with valuable experiences and to target prospective clients with relevant campaigns. Whether marketing asset management, commercial banking, or insurance, dotdigital helps drives conversions with abandoned cart emails, dynamic content, and much more. See how these financial brands have used dotdigital.

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dotdigital powered campaigns help nonprofits take their cause further

Nonprofit organizations rely on dotdigital every day to drive campaigns that encourage awareness and giving; whether that’s time, money, or just emotional support. Use data-driven marketing automation, NFP marketers can generate volunteers, boost donations, and send messages that make a real difference to people’s lives.

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  • A tourism organization embraces automation to keep subscribers engaged

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  • Using omnichannel communications to help those in need

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  • Royal Botanic Gardens, Kew’s welcome email drives ROAS to 2,034%

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dotdigital helps gaming brands create excellent online experiences

dotdigital’s powerful marketing automation tools make it easy for gaming brands to connect with players on any channel, around the world. From conversion driving welcome programs, to revenue generating re-engagement programs and re-targeting ads, creating consistent cross – channel experiences has never been so simple.

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Ready to deliver automated campaigns?  Want to use ecommerce data in a smarter way? Looking to simply do more in less time? Let us show you how dotdigital Engagement Cloud can supercharge your marketing.

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